• Sign Up! To view all forums and unlock additional cool features

    Welcome to the #1 Dodge, Jeep and RAM Forum dedicated to FCA owners and enthusiasts. Register for an account, it's free and it's easy, so don't hesitate to join the SRT Forum today!


When should a new vehicle warranty start?

EricG

1000 Posts Club
10 Second Best E/T
Member ID
#1385
Messages
1,938
Reactions
3,875
Likes
162
City
Albuquerque
State
NM
Country
United States
Vehicle
'19 Hellcat Redeye
#21
A good dent removal guy should be able to take those hail marks out fwiw...good luck!
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#22
I'm not sure why you proceeded with the purchase if there was already a discrepancy over the warranty start date before you even signed the papers. Regardless, this is clearly not a normal purchase. If you got a great deal on the car because of the hail damage then the price of that deal was a shorter warranty.
Hail damage....who buys a car with hail damage...that's like marrying a woman with ACNE
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#23
A good dent removal guy should be able to take those hail marks out fwiw...good luck!
Agreed....but that could get costly
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#24
No way you should loose a year off your warranty when you buy a new vehicle. They should be willing to make it right for you. There’s something funny going on there.
Chinese resturant entry #15,,,,Sum Ting Wong....
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#25

MJS73

3000 Posts Club
Donating Member
Member ID
#4508
Messages
3,492
Reactions
8,851
Likes
252
City
Moparland
State
IL
Country
United States
Vehicle
2020 Challenger Hellcat
#26

MJS73

3000 Posts Club
Donating Member
Member ID
#4508
Messages
3,492
Reactions
8,851
Likes
252
City
Moparland
State
IL
Country
United States
Vehicle
2020 Challenger Hellcat
#27
Besides, if the dealer titled it it’s no longer a new car.
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#28
Besides, if the dealer titled it it’s no longer a new car.
Dealers can purchase vehicles ...and not title them
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#29
No, it starts the day it’s put into service by the purchaser. They’re lying or stupid.
It would seem to me there has to be a bit more to this story...he indicates it's a "hail damage" car...I'm sure the Dealer explained what exactly that means..and he also indicates the Dealer bought the car from Dodge..(not an insurance company)..which also I would look for some clarification on that...this Hail damage would have had to happen while car was in dodge's possession.....one would think the dealer would have to make a full disclosure on the particulars...maybe they have...maybe they haven't...the OP hasn't given us enough info for us to figure out what's goin on...
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#30
It would seem to me there has to be a bit more to this story...he indicates it's a "hail damage" car...I'm sure the Dealer explained what exactly that means..and he also indicates the Dealer bought the car from Dodge..(not an insurance company)..which also I would look for some clarification on that...this Hail damage would have had to happen while car was in dodge's possession.....one would think the dealer would have to make a full disclosure on the particulars...maybe they have...maybe they haven't...the OP hasn't given us enough info for us to figure out what's goin on...
And if the hail damage is as he say's...(3 minor dents)....the dealer could have remedied that...my guess it was subject to more than just hail damage,,and the title may indicate that...I generally walk from deals like that
 


The Englishman

1000 Posts Club
Founding Member
Donating Member
9 Second Best E/T
HFCOTM
Member ID
#1082
Messages
1,040
Reactions
3,190
Likes
212
City
Newbury
State
Non-US
Country
United Kingdom
Vehicle
2018 Demon
#31

Hunter

Poster Club Hall of Fame
Staff Team
Founding Member
Premium Account
U.S. Army Veteran
Donating Member
HFCOTM
Member ID
#957
Messages
10,571
Reactions
29,848
Likes
402
City
Moss Point
State
MS
Country
United States
Vehicle
2019 Challenger Hellcat
HFCOTM
View Images
#32
 


2ndAmend

4000 Posts Club
9 Second Best E/T
HFCOTM
Member ID
#14483
Messages
4,289
Reactions
10,448
Likes
302
City
Seacoast
State
NH
Country
United States
Vehicle
20HCM6 22RENBS2
#33
Get the Carfax and see what it says about the history.

If you can't resolve the issue, start with your state DMV. Ask what your options are.

If you believe they defrauded you, let DMV know, then maybe the state AG.

Do the easy/cheap things first and work your way up. Keep track of every $ you spend in case you need to file a claim.

If they led you to believe you would have the full new car warranty and did not explicitly disclose otherwise, I think you have a case.

This really sucks, let us know how it goes!

BTW: My 2020 was built in Dec 2019, I purchased it in Sept 2020, and had warranty from the purchase date. It really sounds like they are pulling something over on you! :mad:
 


MJS73

3000 Posts Club
Donating Member
Member ID
#4508
Messages
3,492
Reactions
8,851
Likes
252
City
Moparland
State
IL
Country
United States
Vehicle
2020 Challenger Hellcat
#34
Dealers can purchase vehicles ...and not title them
I know that but we dont know what happened here.
 


MJS73

3000 Posts Club
Donating Member
Member ID
#4508
Messages
3,492
Reactions
8,851
Likes
252
City
Moparland
State
IL
Country
United States
Vehicle
2020 Challenger Hellcat
#35
It would seem to me there has to be a bit more to this story...he indicates it's a "hail damage" car...I'm sure the Dealer explained what exactly that means..and he also indicates the Dealer bought the car from Dodge..(not an insurance company)..which also I would look for some clarification on that...this Hail damage would have had to happen while car was in dodge's possession.....one would think the dealer would have to make a full disclosure on the particulars...maybe they have...maybe they haven't...the OP hasn't given us enough info for us to figure out what's goin on...
That’s what I’m saying…whenever one of these type posts pop up people fall into one of two camps: those that get outraged over the injustice and those that want to know the rest of the story.
 


jroyk

Poster Club Hall of Fame
Founding Member
Premium Account
Donating Member
HFCOTM
Member ID
#975
Messages
18,019
Reactions
95,191
Likes
402
City
Sketchy
State
MI
Country
United States
Vehicle
2016 Challenger Hellcat M6
#36
Would it make sense that a customer purchased the car on 7/1/24, but before picking it up the hailstorm hit. Customer then refused to accept it. Dealer now trying to sell as new. Not sure if that would create the service date of 7/1/24.
:unsure:
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#37
That’s what I’m saying…whenever one of these type posts pop up people fall into one of two camps: those that get outraged over the injustice and those that want to know the rest of the story.
I hope I dont sound outraged :giggle::giggle::giggle::giggle::giggle:;)
 


1971demon

Poster Club Hall of Fame
Founding Member
Member ID
#1122
Messages
29,925
Reactions
63,749
Likes
352
City
Orchard Park
State
NY
Country
United States
Vehicle
2018 Demon 2016 Hellcat 2023 170 Demon 2006 Viper
#38
I know that but we dont know what happened here.
Got that right...
 


Unholy707

8000 Posts Club
9 Second Best E/T
HFCOTM
Member ID
#11903
Messages
8,512
Reactions
7,442
Likes
402
City
Orlando
State
FL
Country
United States
Vehicle
2015 Dodge Challenger Hellcat
#39
You don't need the sale date. Get a CarFax. It tells you the registered date. That's what it goes off of and it what you need.
 


DGatzby

8000 Posts Club
Founding Member
Premium Account
U.S. Air Force Veteran
Donating Member
HFCOTM & HFCOTY
Member ID
#797
Messages
8,617
Reactions
52,908
Likes
402
City
SW Twin Cities
State
MN
Country
United States
Vehicle
2019 Dodge Challenger Redeye WB
#40
Where did @EJP392 run to? I am tired of reading assumptions etc. Dude…WTF?
 




Top